How Manufacturers Reduce Service Department Response Time Using AI

Service delays cost manufacturers millions each year in downtime, escalations, and unhappy customers. In this on-demand webinar, learn how AI-powered Service Intelligence can transform your service department:

✅ Automatically prioritize tickets based on contracts, warranty, and safety
✅ Instantly surface historical fixes and resolutions
✅ Empower technicians with mobile access at the customer site
✅ Reduce escalations to engineering
✅ Turn service interactions into new revenue opportunities

This session includes a live demo with real-world scenarios from global manufacturers. Discover how AI assistants integrate with PLM, ERP, CRM, and legacy systems to cut response times and improve customer experience.

📅 Originally recorded on September 24, 2025.
🎙️ Speakers: Raghu Ramamurthy (CEO, RAP) & Ian Kimbrell (VP, RAP)

👉 Don’t miss our next webinar: How Engineering and Operations Teams Uncover Hidden Insights in Part Data Using AI – October 15, 2025.

🔗 Learn more at: www.rapidautomation.ai